How can I access to the tickets created by my organisation?

This article explains how to access to the tickets created by your organisation/company.

Step 1: Setup my login/password to connect to my account

• Go to https://lineberty.zendesk.com 
• Click on "Sign in" on the right corner of the page
• If you have already sent an email to [e-mail], then click on "Get a password". Otherwise, click on "Sign up"

• Check your email inbox (or junk box) to set up your password

Step 2: Log in to my account

• With your login (email) / password previously created, go to https://lineberty.zendesk.com 
• Click on "Sign in" on the right corner of the page

• Enter the email address and the password you used to setup your account (see step 1 if needed) and click on "Sign in"

• Congratulations, you are logged in!

Step 3: Access to the tickets created by my organisation

• Once logged in, click on your name at the right corner of the page and select "My activites"

• You can access to the ticket you or your organisation have created by using the available filters
• You can click on a ticket if you want more detail on it
• You can also add a comment on a ticket to provide more information or ask for a follow up